Support

 

General

 

  • It is recommended to use an updated version of Google Chrome for optimal viewing and compatibility.
  • If your browser is older or outdated, there is a chance it will not correctly load the website.
  • You are watching a live HD broadcast, for optimal quality your internet connection should be capable of 10Mbps download speeds with a minimum of 1Mbps. Test your connection using speedtest.net.

 

Mobile Devices

 

  • Mobile devices including iPhone, iPad and Android will work with the default web browser.
  • Devices should be kept up to date and connected to a reliable data connection for optimal playback.

 

Watching Webcasts on your Television Set

 

  • Apple users and owners of an AppleTV device can simply 'throw' the webcast from their iPhone or iPad using the 'AirPlay' feature. See How to use AirPlay for more information.
  • Computer users can output their display directly to an HDMI signal if supported, otherwise a converter may be required.
  • These options may require advance setup and we suggest using an 'On Demand' archive to test prior to watching a live event.

 

Other Issues or Questions